folio goLog in →Privacy policy
How information is used in Folio Go.
Last updated: 25 September 2026
About this policy
Folio Go provides a business billing workspace. This policy describes information handled by the current website and application. For privacy questions or requests, contact support@folio-app.in.
Information you provide
Account information includes your name, email address, mobile number and password. Passwords are stored as password hashes. Business records may include business addresses, GST details, customer names and contact details, catalog items, invoices, bank details and UPI IDs. You may also upload a logo, signature, seal or payment QR image. Only upload information you are authorized to use.
How information is used
Information is used to create and authenticate your account, maintain your workspace, calculate and generate invoices, display your saved records and provide account support. If password recovery email is configured, your email address is used to send a reset link.
Cookies and browser storage
The app uses a session cookie to keep you signed in and protect form submissions. The mobile website can save your compact-list display preference in browser storage. The current marketing pages do not include third-party advertising or analytics scripts. Hosting infrastructure may maintain operational and security logs.
Storage and access
Records and uploaded assets are stored on the server running this installation. The app restricts workspace records to the signed-in account. Server administrators and service providers operating that server may have access where needed to run, secure or support the service. Hosting location, backup arrangements and providers depend on the deployment; contact support for information about your installation.
Sharing and exports
When you choose to email an invoice, its PDF, message and recipient address are sent through your configured SMTP provider. The server stores your SMTP settings, an encrypted password and your email template. A temporary PDF copy supports a single-use download link valid for 24 hours; anyone holding the link can use it once. Used PDF copies are cleared on download and expired copies are cleaned during subsequent sends. When you download a PDF and share it through another app, you control that disclosure and the other app’s terms apply. Information may also need to be disclosed where required by applicable law.
Retention, correction and deletion
You can edit or delete supported business records within the application. Invoice snapshots may retain the details captured when an invoice was created even if a customer or business profile later changes. Removing a record from the app may not immediately remove copies from backups or files you have downloaded. Contact support to request access, correction, account deletion or details of applicable retention periods. Identity verification and legal recordkeeping obligations may affect a request.
Security and your choices
Use a strong password, keep login details private, and sign out on shared devices. Production access should use HTTPS. No system can guarantee absolute security. Contact support if you suspect unauthorized access or want to raise a privacy concern.
Changes and contact
We may update this policy as the service changes. The current version will be shown here with its updated date. Contact support@folio-app.in with questions. Applicable legal rights are not limited by this policy.